mega baji's Privacy Policy

1. Introduction and Scope

mega baji is an online betting and casino platform that provides entertainment gaming services to Bangladeshi users. We take the protection of our users' personal information very seriously. This privacy policy ("Policy") sets out how mega baji collects, processes, stores, and protects your information.

This policy applies to the website https://megabaji.cam and the associated mega baji mobile application. By accessing, registering on, or using any service on the platform, you are considered to have consented to the practices described in this privacy policy.

mega baji operates its services exclusively for adults (aged 21 or above). We are committed to protecting your information, and this policy reflects that commitment.

2. Types of Information Collected

2.1 Information You Provide Directly

When you create an account on mega baji, make a deposit, or use support services, the following information may be collected:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay or bank account number)
• User-set password (stored in encrypted form)
• Any information provided when contacting support

2.2 Information Collected Automatically

Some information is collected automatically while you use the platform. This includes:

• Device information (model, operating system, browser type)
• IP address and approximate location
• Platform activity logs (login times, bet history, game activity)
• Information collected through cookies and similar tracking technologies
• Referral source and navigation data

3. How We Use Your Information

mega baji uses the collected information for the following purposes:

3.1 Account Management and Service Delivery

Your information is used to verify your identity, create and maintain your account, process deposits and withdrawals, and run gaming services without interruption. Payment information is verified to confirm transactions via bKash, Nagad, Rocket, Upay, or bank transfer.

3.2 Security and Fraud Prevention

Information is analysed to prevent unauthorised access, fraudulent activity, and money laundering. Unusual activity is monitored to maintain account security, and users are alerted where necessary.

3.3 Support and Communication

Your contact information is used to provide support in Bengali and English via live chat and email, 24 hours a day, 7 days a week. Records of support conversations may be kept to improve service quality.

3.4 Legal Compliance

Information may be used to comply with applicable laws, respond to lawful requests from legal authorities, and enforce our Terms and Conditions.

4. Sharing Information with Third Parties

mega baji may share information with third parties on a limited basis in the following circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and banking institutions receive only the minimum information necessary for transaction verification.
• Technology service providers: Information may be shared under contract with trusted technology partners for server hosting, cybersecurity, and analytics services.
• Game providers: Evolution, Pragmatic Play Live, PG Soft, JILI, and other game studios may receive minimal session data to operate their games.
• Legal authorities: mega baji is obliged to disclose information when required by a court order or valid legal process.

When sharing information with third parties, mega baji ensures that they maintain privacy standards consistent with this policy. No information is sold or transferred to any third party for marketing purposes.

5. Cookies and Tracking Technologies

mega baji uses cookies to improve platform functionality and personalise the user experience. Cookies are small data files stored on your device that help us operate the platform.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions, ensure security, and run the platform's core functions. These cannot be disabled.
• Functional cookies: Help remember your language preference and other settings.
• Analytics cookies: Data is collected to understand how the platform is used, which is then used to improve service quality.

You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some services to stop working correctly.

6. Data Retention and Security

6.1 Security Measures

mega baji uses industry-standard security methods to protect your information:

• SSL (Secure Sockets Layer) encryption — all data transmissions are encrypted
• Passwords are protected with strong hashing algorithms
• High-grade encryption for payment information
• Automated monitoring to detect suspicious activity
• Regular security reviews and updates

6.2 Retention Period

Your information will be retained for as long as your account is active and for as long as necessary afterwards to meet legal obligations. Certain transaction records are required by anti-money laundering regulations to be kept for a specified period.

7. Your Rights

As a mega baji user, you have the following rights:

• Right to access: You have the right to request information about what personal data mega baji holds about you.
• Right to rectification: You may request that incorrect or outdated information be corrected. Some information can be updated directly in your account settings.
• Right to erasure: In certain circumstances you may request that your information be deleted, though some data must be retained due to legal obligations.
• Right to object to processing: You have the right to object to the processing of your information for specific purposes.
• Right to data portability: Where applicable, you may request your information in a structured format.

To exercise these rights, contact our support team. You can also find additional options for managing your own account in the Responsible Gaming guidelines.

8. Privacy of Minors

mega baji's services are for people aged 21 and above only. We do not knowingly collect personal information from minors.

An age verification process is followed during account registration. If it becomes known that information from a minor has been collected by mistake, that account and the associated information will be deleted as soon as possible.

If you believe a minor is using our platform, please notify our support team immediately.

9. Changes to This Policy

mega baji may amend or update this privacy policy from time to time. For any significant changes, we will send a notification to your registered email address and clearly announce it on the platform.

Changes will take effect from the date they are published. Continued use of the platform after a change is made means you are considered to have agreed to the updated policy. We recommend reviewing this page regularly.

If you have any questions about changes to the policy or would like to learn more about your rights, visit our FAQ page where answers to common questions are compiled.

10. Contact Us

For any questions or concerns about this privacy policy, or to exercise your data protection rights, contact the mega baji support team:

We will process your request as quickly as possible. To learn more about mega baji, visit our About Us page.